SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of pexon.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of pexon.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
These bracelets are super cute! I purchased them as a Valentine's Day gift, and they seem to be well-made, especially for the price.
I got these bracelets for my boyfriend and me, and to my surprise, he loved them! He's not usually into jewelry, but he proudly wore the black one. They are of good quality and exactly as pictured. We are very satisfied with them.
I bought these bracelets for my boyfriend and me, and we still have them. They are durable and don't irritate our skin at all. After about two years, they still look and feel the same as when we first got them. We absolutely LOVE THESE BRACELETS!
My boyfriend surprised me with these bracelets, and they're lovely! He got the black one for himself and the white one with a rose gold crown for me. They are slightly big for my wrists and can be cumbersome at work, so I wear it on my left wrist behind my Apple Watch to keep it out of the way. Nevertheless, they make a sweet and comforting gift that's not overly flashy.
I absolutely loved these bracelets! I bought them as Valentine's Day gifts for my boyfriend and me. He received the black one, and I got the white one. My friend and I both adore these bracelets. He never takes his off, but he mentioned that his hair sometimes gets caught in it. Overall, we love the colors, although they do run a bit on the larger side.
I bought this for me and this guy. Yea turns out he’s pinger and an a hole. I love the bracelet and gladly wear both. The quality is amazing for its price. Very cute.
I love love love these bracelets! They are so cute and such a good gift. I’m adding this to my boyfriend’s Christmas gift and I’m so excited! I would definitely recommend buying these and they are good quality for the price!
I purchased these adorable bracelets for my boyfriend and me as a gift for our first-year anniversary. They are quite charming, and he enjoyed matching with me. My only concern is their durability, as I've had to buy two sets for him due to his bracelets snapping from catching on things. Surprisingly, mine has remained intact since the beginning. Just a word of caution: your boyfriend might accidentally break his, but they make lovely gifts with cute designs.
The bracelets are super cute.. I thought the idea of them was neat.. really expected my boyfriend to be more excited about them..
I purchased these King and Queen bracelets for my boyfriend and me because we affectionately call each other King and Queen. I was concerned they might be too cheesy for him, but I was pleasantly surprised. He adores them and never takes his off. The quality is excellent!
My husband and I bought these bracelets, and we love them. They exceeded our expectations and are truly beautiful. If given the chance, we would buy them again without hesitation.
These bracelets are super cute, but they run a bit large, especially for those with slimmer wrists like mine. However, they have a weightier feel than expected, which adds a premium touch that I adore.
Perfect to match with your significant other
I got these bracelets a few years ago for my boyfriend and myself, and they are incredibly cute. The only downside is that they have a limited amount of stretch before they break.
This bracelet set is an incredible gift for my special someone and me. I highly recommend it.
These King and Queen bead bracelets are a great statement piece for couples. While my husband and I reserve them for special events due to their slightly flashy appearance, we have simpler bracelets for everyday wear. I love putting on this piece when we go out.
These bracelets make a great gift. I got the black and light purple ones, and they look fantastic. They are slightly on the larger side, but we still love them.
I recently celebrated an anniversary with my boyfriend, and I was pleasantly surprised by his reaction to the bracelet. He loved it and found it versatile. Even more heartwarming was when I revealed that I had the matching one; he thought it was adorable. It's worth noting that he's not typically a fan of jewelry, so his positive response meant a lot.