SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of pexon.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of pexon.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
My husband used to listen to stories at night using earbuds, but they were uncomfortable and would fall out. I found this headband online at a good price and bought it, though I was skeptical about its quality. Surprisingly, it's very comfortable with excellent sound quality. My husband loves it so much that I bought one for myself too. It's more comfortable than my AirPods for phone calls, music, or audiobooks, and it keeps my ears warm. You won't be disappointed with this purchase.
I recently bought an earbud headband to use during my nightly meditation and sleep. My old earbuds were uncomfortable and would often fall out, but this headband is soft, light, and comfortable to sleep in. The sound quality is decent for my needs and it somewhat blocks out noise. The controls are simple to use for adjusting volume or turning it off, and the power access is straightforward. However, if you use it all night, you'll need to recharge it the next day. Overall, I'm happy with it.
The headband is very user-friendly, easy to set up, connect, charge, and wash. I use it to listen to sleep stories at bedtime. It's so comfortable that I often leave it on even after the story ends. However, my dog eventually got hold of it. It was great for falling asleep without disturbing my partner. The Bluetooth connection was quick and it lasted four nights without needing a recharge.
My spouse and I have different sleeping schedules; he prefers quiet, while I enjoy watching TV. These headbands allow me to watch shows on my tablet comfortably without disturbing him. I can still hear my surroundings, which is important for emergencies. These headbands have been a lifesaver for our sleep.
These headbands are great for falling asleep, especially when listening to sleeping or meditation apps, as they don't cause discomfort like regular earbuds. They might not be ideal for outdoor use, but they're perfect for nighttime use. My first pair lasted a few years, and this new one is even more comfortable with improved technology.
If you have a small head, this headband might be a bit big, but it fit me perfectly. The earbuds align well with my ears. It's ideal for keeping my ears warm during hikes and adjusting the volume is easy. The sound quality is pretty good for its price, and it also helps keep my hair in place on windy days. It meets all my expectations so far.
I use this headband to listen to podcasts and music at night and during my dog walks. It's comfortable and functions well. This is my second purchase of the product. The notification beeps are different and a bit annoying compared to the first one, but it's not a major issue for me. It's a great product for its price.
I love listening to audiobooks before sleeping, but regular earbuds were uncomfortable. This headband is extremely comfortable, pairs easily, and has a good battery life. I haven't tested its noise-cancelling ability as I only wear it to bed.
I have had trouble sleeping due to my varying work shifts and tinnitus. This headband is excellent for listening to calming sounds at bedtime without disturbing my wife. It also helps block out light and prevents me from waking up too early.
The delivery was timely, and the product was well-packaged and worked as expected. I bought it to use while lying down, and it's very comfortable in that position. It's also great for outdoor exercises in cold weather and connects easily to my Android phone.
These were bought as gifts for my adult grandchildren. The packaging is nice, and they look great. I'll find out how well they work after they're opened and used at Christmas.
These are good for falling asleep to music. They aren't suitable for walking or active use as they tend to slide down into my eyes due to the slippery fabric. However, they serve my purpose of helping me fall asleep.
This product works great for my partner who has difficulty falling and staying asleep. Listening to guided meditation or music at bedtime has been very helpful.
My husband used to use earbuds to listen to music or podcasts at night, and I could hear them. With these sleep headphones, we both sleep more comfortably.
Sleeping with this headband is easy and comfortable. I was initially concerned about the comfort of sleeping in a headband, but these are great. If you're used to sleeping with headphones, you should try these.
I previously had a similar product but didn't like it much. This headband, however, is much better with its button placement and speaker positioning. I'm hoping the battery life is better too.
I bought these to block out snoring sounds while sleeping. They're comfortable, especially when lying on your side, and the audio quality is acceptable.
I purchased this for my daughter because her roommate snores loudly. This has helped her get a good night's rest.
I bought two of these for my kids for road trips, and they love them. The battery life is good, and the connectivity is decent.
At first, I thought I would have to return this item, not believing it would work. But I was pleasantly surprised by its effectiveness.
These are very convenient for both sleep and exercise. The sound quality is great, and they're easy to use.
The sound quality is great. I would buy another one if needed.
Love this headband
Interesting. Very comfortable to listen to audios/music in bed. I am only concerned about the waves that I can generate in the device located on the forehead...
This very father, the sound is good I like the purchase very recommended
It sounds a little lazy but for what it is worth it is good
amazing sound is good and easy to use and good quality
Very good I'm waiting to buy some more. Very creative and efficient besides beautiful can buy
All in good quality
Very good, I like to sleep listening to videos and it is very useful, even more for its price
It is very comfortable and soft, it is not the super audio quality but to be in bed resting it is heard well, the charge is interesting although I have not yet taken it out to wash it. I liked it quite a bit, it delivers what it promises.
The track could be wider .... But it serves well. The audio control bothers a little.
I cannot believe you can buy such a beautiful thing for such a small price. Sound quality is surprisingly good. It was very easy to connect with my smartphone. It has been delivered earlier than expected as well. Amazing!
Ngl I thought this wasn’t even about to work cause I didn’t know how to turn it on but after I found out I put it on and when I’m going to bed I can listen to music and cover my eyes with the headband. And it’s very convenient and comfortable you should by 100%
Excellent and works fantastic! Thank you✨️🙂
The band is super, it connects to the phone. Unfortunately, I damaged a little when opening, but I recommend
Arrived quickly, matches product description and pictures. Plugs in, charges, will see if it works in a while. Thank you.
Comfortable. Good sound quality
Excellent headphones for laying down with and listening to music while sleeping 😴 charges up using Micro-USB behind the Play Button inside the flap on the corner!!!
The band and very soft nice. Feels good but very soft
perfect for watching movies on my tablet. the sound is nice and clear
works good just was a little big but it works great thanks 😊
These are pretty cool and nice the sound quality is good they are comfortable to wear and if you pull it over your eyes blocks all the light or u can wear them as a headband easy to connect to
It's okay for the price the sound is not. Spectacular but fulfills its function
I liked it a lot, it sounds very well and has a good reach. The only problem I see is in the buttons, as they are not well arranged with the drawings on the headband. And if you use them a lot if they bother the ears. And in the matter of delivery, they reached me after a month. It was very late to the date they had to arrive.
Very good product. Battery lasts a lot. I used it for 2 nights until unloading.
I loved it! Slept wearing it and it didn’t bother me at all, nice material and decent sound. Very surprised how confortable it is, but I’ve always considered I have a small head tho. No problem to connect to my Bluetooth
Works well but poor sound quality. Afterwards, to sleep or relax, it's enough. 👌I don't know how long the battery lasts. Thank you
They work well and fit my (small) head. Headphone wise... you get what you pay for. They stay connected until about 20ft, but get wonky around 15ft.
Quick delivery. As described. I use these for everything, chores, walking the dog and sleeping. Of all the speaker choices this kind stays on your head no matter what. I like these so much I give as gifts very often. Very highly recommended!
Great!!!